Cox and Fitzgerald defined 'human relations' in policing as which of the following?

• A. Maintaining authoritative distance and control
• B. Strict enforcement of rules and procedures
• C. Treating others with respect and dignity
• D. Focusing solely on crime deterrence

Answer: (C)

Human relations in policing focus on how officers treat people during interactions—empathy, fairness, and respect are central. Cox and Fitzgerald defined human relations as treating others with respect and dignity, capturing that relational approach. When officers communicate openly, listen, show courtesy, and respect rights, they build legitimacy and trust, which helps cooperation and reduces conflict over time. The other options emphasize distance and control, strict rules and procedures, or a sole focus on deterrence, which miss the relational aspect that underpins effective policing. So, treating others with respect and dignity is the correct understanding.